Date of Posting: Wednesday, September 10, 2025
Department: Chief Financial Officer (Capitol Projects Unit)
Job Title: Energy Advocate
Union Eligible: No, full time contract position
Hours: Monday-Friday, 8AM-4:30PM
Salary Range
$30 per hour
Overview:
The Energy Advocate works closely with and directly reports to the Energy Manager, leading the City’s outreach to Lynn residents and small businesses to increase participation in Mass Save® energy efficiency programs. This role engages communities, especially underrepresented groups, to access energy-saving opportunities that lower utility costs and contribute to a sustainable future. As an Energy Advocate, you will build partnerships and foster community to increase local knowledge about Mass Save programs and to support energy efficiency program enrollment and participation.
As part of a statewide cohort of Energy Advocates in the Mass Save Community First Partnership (CFP), the Energy Advocate will receive training and ongoing support from the Energy Manager and the Sponsors of Mass Save (National Grid). This is a unique opportunity for a self-driven, organized professional passionate about community sustainability and committed to making a measurable impact.
Responsibilities:
Community Outreach: Develop and implement a localized outreach plan targeting priority groups -- including renters, landlords, moderate-income households, non-English speaking households, and small businesses – that meet or exceed National Grid’s goals. Organize events, deliver presentations, and utilize media channels to promote the Mass Save programs.
Community Representation and Engagement: Serve as the City’s representative in the Statewide CFP cohort and demonstrate an understanding of the local community's unique needs, with a focus on engaging majority-minority populations and those served by the CFP initiative.
Partnership Building: Build meaningful partnerships with local nonprofits, municipalities, and community organizations to actively collaborate to design and implement strategies to expand reach and program participation to align on shared goals.
Customer Support: Work with Mass Save program vendors to address customer-specific needs and improve engagement outcomes. Respond to customer requests for support, either by connecting the customer to the appropriate party or helping the customer resolve the situation directly.
Volunteer and Intern Engagement: Recruit, coordinate, and support interns and/or volunteers to enhance outreach efforts and strengthen community connections.
Data Management: Maintain accurate records in Salesforce to track outreach efforts, customer interactions, and program participation. Uphold data privacy requirements of Mass Save Sponsors to protect customer information.
Training & Learning: Attend training sessions, participate in cross-community learning, and contribute feedback to improve the CFP initiative.
Qualifications:
Essential:
● Strong organizational, communication, and public speaking skills with demonstrated ability to lead public engagement and outreach efforts.
● Experience working with diverse populations across language, socio-economic, or cultural backgrounds, majority-minority communities, and engaging populations served by CFP programs.
● Creativity in outreach strategies, including leveraging social media and partnerships.
● Skills in building partnerships and aligning efforts toward shared goals.
● Strong interpersonal and customer service skills, with the ability to follow up effectively.
● Proficiency with data entry and tracking in spreadsheets or similar tools and reporting on expenses and outreach activities.
● Bilingual/bicultural candidates strongly encouraged to apply.
Preferred:
● Fluency in English and additional languages relevant to the community (i.e. Spanish, Khmer, Arabic, Haitian Creole, Portuguese).
● Experience with CRM systems like Salesforce.
● Familiarity with energy efficiency or sustainability initiatives.
● Experience leading or supporting interns and volunteers.
How To Apply
A completed application, can be submitted via:
- Email ([email protected])
- Regular Post
- In-Person at the Personnel Department, Room 307 in Lynn City Hall
If submitting via e-mail, please include the “JOB TITLE” in the subject line. A review of applications will begin on or about September 24, 2025.
Job Title: "Energy Advocate"
CLOSING DATE: OPEN UNTIL FILLED (Priority Date: Wednesday, September 24th, 2025)
* When applicants are substantially similar in terms of qualifications, preference will be given to candidates who have resided in the City of Lynn for a continuous twelve-month period prior to the date of posting.
The City of Lynn is an Equal Opportunity Employer!
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If you have any questions about the application process or need assistance, please call (781) 598-4000 or email us at [email protected].