Non-Discrimination Policies

The City of Lynn does not discriminate on the basis of race, creed, color, national origin, age, sex, disability, marital status, source of income, gender, gender identity or expression, or sexual orientation in the administration of its programs or activities, and the City of Lynn does not intimidate or retaliate against any individual or group because they have exercised rights protected by 40 C.F.R Parts 5 and 7.

The City’s Non-Discrimination Coordinator is responsible for coordination of compliance efforts and receipt of inquiries concerning non-discrimination requirements of Title VI of the Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 1973; the Age Discrimination Act of 1975; Title IX of the Education Amendments of 1972; Title II of the Americans with Disabilities Act of 1990, and other applicable federal non-discrimination laws, including but not limited to, Section 13 of the Federal Water Pollution Control Act Amendments of 1972, 40 C.F.R. Part 7, 23 C.F.R. Part 200, and 49 C.F.R. Part 21.

Non-Discrimination Coordinator

If you have questions about this notice or any of the City’s non-discrimination programs, policies or procedures; or if you believe that you have been discriminated against with respect to a City program or activity, you may contact the Non-Discrimination Coordinator:

Faustina Cuevas
Director of Diversity, Equity, and Inclusion
[email protected]
3 City Hall Square, Room 306
Lynn, MA 01901
Languages Spoken: English, Spanish

Access for Persons with Disabilities

No participant with a disability in a City program, service or activity will be denied the

benefits of, be excluded from participation in, or be otherwise discriminated against in the provision of services available to all individuals in general.

Each individual is responsible for making requests regarding accommodations to meet his or her particular needs in order to enable the City to provide an appropriate response to the accommodation request. All auxiliary aids, services, or other accommodations used by individuals with disabilities to provide access to City programs, services, and activities need not be on hand or present at all times. Accommodations are not required that fundamentally alter the nature of the program, service, or activity or pose an undue fiscal or administrative burden on the City.

In determining appropriate accommodations, the City gives consideration to the wishes of the individual, and in certain appropriate circumstances, for example, the documentation provided and institutional expertise in working with individuals with disabilities.

The City will not require an individual with a disability to accept an accommodation, aid, service, opportunity or benefit under any circumstance.

To request an accommodation, please contact:

Drew Russo
Director of Personnel
[email protected]
3 City Hall Square, Room 307
Lynn, MA 01901

To submit a complaint regarding discrimination related to a disability, please use this form.

The City also has a Disability Commission which provides officials, employees and the public with assistance and guidance and to make recommendations to improve any issue within the City that may negatively impact people with disabilities.


Lynn Disability Resources



Grievance Policy

If you feel that you have been discriminated against with respect to a City of Lynn program or activity, you can submit a grievance through the Human Rights Commission. Visit their page to learn more about their policy or download the complaint form below.

Complaint – Lynn Human Rights Commission Form | English

Forma Queja – Derechos Humanos de Lynn Comisionar | Spanish

If you feel that you were discriminated against because of a disability, you can also submit an ADA Complaint Form to the ADA Coordinator. An individual may exercise their right to pursue an action through any city (City of Lynn Disability Commission), state (Massachusetts Commission Against Discrimination), or federal (Department of Justice, Civil Rights Division) regulatory agency responsible for enforcement of anti-discrimination laws related to the Americans with Disabilities Act. This policy does not extend the time limits to file any discrimination action.

Language Access

The City of Lynn is committed to maximizing access to our programs, information, and services regardless of English proficiency. The Mayor's Office has a Language Access Coordinator that oversees the City’s partnership with the New American Association of Massachusetts to provide translation services in Spanish, Khmer, Haitian Creole, Portuguese, Arabic, (and others as needs arise) and serve as the primary resource for departments needing documents translated into the City’s most commonly spoken languages.

Residents can access these services by contacting the Language Access Coordinator:

Berta Tavares
Language Access Coordinator /
Coordinadora del Acceso al Idioma (Hablo Español)
[email protected]
Mobile: 781-815-0693
3 City Hall Square, Room 306
Lynn, MA 01901
Languages Spoken: English, Spanish