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Last Website Update:
October 7, 2020 6:56 AM

Welcome To The City of Lynn Bill Payment Page - September 2020

City of Lynn Announcing New, Enhanced Online Bill Pay Services

The City of Lynn’s Online Bill Pay Services will look a little different the next time you go to pay online.  The new system offers added enhancements and new features that will make paying and viewing your tax and utility bills online with City of Lynn more convenient and helpful. 

Online features include: e-billing, single shopping cart for multiple bill types, as well as giving our customers the ability to view and print original bill copies for this current or past fiscal year.  Customers may register to receive an email notification of their bill, and it would take effect with their next billing cycle.

This initiative is part of City of Lynn’s efforts to move the city forward by utilizing state-of-the-art software solutions that are secure, efficient, cost-effective and easy to use for our residents. The new vendor is City Hall Systems, and taxpayers will have access to their customer service team should they have any online payment questions or wish to make a payment by phone. City Hall Systems customer service can be reach by phone at (508) 381-5455, by email at epay@cityhallsystems.com or by multilingual online chat.

La ciudad de Lynn anuncia nuevos y mejorados servicios de pago de facturas en línea

Los servicios de pago de facturas en línea de la ciudad de Lynn se verán un poco diferentes la próxima vez que pague en línea. El nuevo sistema ofrece mejoras adicionales y nuevas características que harán que pagar y ver sus facturas de impuestos y servicios públicos en línea con la ciudad de Lynn más conveniente y útil.

Las características en línea incluyen: facturación electrónica, carro de compras único para varios tipos de facturas, además de brindarles a nuestros clientes la capacidad de ver e imprimir copias de facturas originales para este año fiscal actual o pasado. Los clientes pueden registrarse para recibir una notificación por correo electrónico de su factura, que entrará en vigencia con su próximo ciclo de facturación.

Esta iniciativa es parte de los esfuerzos de la Ciudad de Lynn para hacer avanzar a la ciudad mediante la utilización de soluciones de software de última generación que son seguras, eficientes, rentables y fáciles de usar para nuestros residentes. El nuevo proveedor es City Hall Systems, y los contribuyentes tendrán acceso a su equipo de servicio al cliente en caso de que tengan alguna pregunta sobre pagos en línea o deseen realizar un pago por teléfono. Puede comunicarse con el servicio al cliente de City Hall Systems por teléfono al (508) 381-5455, por correo electrónico a epay@cityhallsystems.com o por chat multilingüe en línea.

The City of Lynn is happy to offer residents several options for bill paying including an easy and secure online service to view, print and pay your bills.
 
PAYING BILLS AT CITY HALL
  All City of Lynn bills can be paid with a check or money order. You can leave your check or money order in the Blue Drop Box located in our Johnson Street parking lot or you can mail your check or money order to the following address.
  Lynn City Hall
Attn: Collectors Office
3 City Hall Square
Lynn, MA 01901
Or Our Blue Drop Box
Johnson Street
Parking Lot
 
ONLINE BILL PAYMENT OPTIONS
  We encourage you to make payments online via our this website.
Please use the links below to pay your bills online.
  Real Estate Taxes
  Personal Property Taxes
  Excise Taxes for Current Year (2020)
  Delinquent Excise Taxes Flagged at the Registry of Motor Vehicles
(Prior to 2020)
  Parking Tickets
 

We can accept Payments or Appeals for all tickets online with the exception of those that have been sent to the Registry of Motor Vehicles.

  ISD Tickets
  Trash/Solid Waste Fees
  At this time, trash/solid waste fees can only be paid via a check or money order. You can leave your check or money order in the Blue Drop Box located in our Johnson Street parking lot or you can mail your check or money order to either of the following addresses.
  Lynn City Hall
Attn: Collectors Office
3 City Hall Square
Lynn, MA 01901
Or Lynn Public Works Department
250 Commercial Street
Lynn, MA 01905
 
SERVICE FEES-PAY-BY-PHONE-ASSISTANCE
Online and Electronic Check Options
Online payments will incur a service fee. The City of Lynn receives only your payment amount. Service fees cover various administrative costs associated with accepting payments and are non-refundable.

- A fee of 2.95% (minimum of $1.00) will be applied to all credit card transactions

- A fee of $0.50 will be charged for payments made via electronic check (ACH/EFT)

The service fee amount is automatically calculated and is shown on the payment page before you submit your payment for processing. Service fees will appear as a separate charge from the bill amount on your credit card or bank statement.

Pay-By-Phone Option
The service fees for pay-by phone are the same as indicated above for paying online.

If you wish to use the pay-by-phone service, please call toll-free: (508) 381-5455
Live Operators will be available to take payments by phone from 8:30 AM until 5 PM, Monday through Friday.

Assistance or Questions
If you need help using online bill pay or you have a question about your account,please call City Hall Systems at (508) 381-5455.

If there is an error in the Credit Card charge, please contact City Hall Systems at (508) 381-5455.

PROCEED TO SECURE ONLINE BILL PAYMENT

Request An Appeal Of A Parking Ticket or ISD Citation

 
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