Online Bill Payment Options
City of Lynn Announcing New, Enhanced Online Bill Pay Services
The City of Lynn’s Online Bill Pay Services will look a little different the next time you go to pay online. The new system offers added enhancements and new features that will make paying and viewing your tax and utility bills online with City of Lynn more convenient and helpful.
Online features include: e-billing, single shopping cart for multiple bill types, as well as giving our customers the ability to view and print original bill copies for this current or past fiscal year. Customers may register to receive an email notification of their bill, and it would take effect with their next billing cycle.
This initiative is part of City of Lynn’s efforts to move the city forward by utilizing state-of-the-art software solutions that are secure, efficient, cost-effective and easy to use for our residents. The new vendor is City Hall Systems, and taxpayers will have access to their customer service team should they have any online payment questions or wish to make a payment by phone. City Hall Systems customer service can be reach by phone at (508) 381-5455, by email at epay@cityhallsystems.com or by multilingual online chat.
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The City of Lynn is happy to offer residents an easy and secure service to view, print and pay your bills. |
Real Estate, Personal Property and Current Excise Tax Bills Only
For Real Estate, Personal Property and Current Excise Tax bills please proceed to City Hall Systems using the link below.
Service Fees
Online and Electronic Check Options
Online payments will incur a service fee. The City of Lynn receives only your payment amount. Service fees cover various administrative costs associated with accepting payments and are non-refundable.
- A fee of
2.95% (minimum of $1.00) will be applied to all credit card transactions
- A fee of
$0.50 will be charged for payments made via electronic check (ACH/EFT)
The service fee amount is automatically calculated and is shown on the payment page before you submit your payment for processing. Service fees will appear as a separate charge from the bill amount on your credit card or bank statement.
Pay-By-Phone Option
The service fees for pay-by phone are the same as indicated above for paying online.
If you wish to use the pay-by-phone service, please call toll-free: (508) 381-5455
Live Operators will be available to take payments by phone from 8:30 AM until 5 PM, Monday through Friday.

Assistance or Questions
If you need help using online bill pay or you have a question about your account,please call City Hall Systems at (508) 381-5455.
If there is an error in the Credit Card charge, please contact City Hall Systems at (508) 381-5455.