Lynn Personnel Department

EMPLOYMENT OPPORTUNITY
CITY OF LYNN, MASSACHUSETTS

City of Lynn - Personnel Department

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Posting Date	June 23, 2021
Department	Information Technology
Job Title	Communications Associate (Bilingual: Spanish and English)
Vacancies	One (1)
Union Eligible	AFSCME Local 193
Work Hours	City Hall Hours
Salary/Hourly	1st year - $35,648.17 2nd year - $37,116.57 3rd year - $39,857.32
Duties	Will be responsible for the courteous operation of the main City Hall switchboard. Associate will maintain an up to date directory of personnel extensions and workgroups and be responsible for directing callers to the appropriate department or agency. Under the direction of the IT staff, Associate will assist with new employee phone set up, provide phone support and training to City Hall employees on the Shoretel system, enter complaints into the department’s computerize ticketing system, reset user passwords, be backup mail operator and perform other minor clerical duties as necessary.
Qualifications	Candidate must have the ability to courteously handle complaints and questions from the general public. Candidate must have basic computer skills including Microsoft Office & Windows 10. Candidate must have the ability to fluently read and write Spanish and English, translator certification not necessary but a plus. CITY RESIDENCY REQUIRED WITHIN SIX MONTHS OF HIRE.
How To Apply	Completed application can be submitted via e-mail (personnel@lynnma.gov), regular post or in person at the Personnel Department, Room 412, Lynn City Hall, during regular business hours. If submitting via e-mail, please include the “JOB TITLE” in the subject line. Applications must be submitted by the deadline below, or you will not be considered. If you have any questions about the application process or need assistance, please call (781) 586-6884 or email us at personnel@lynnma.gov.
Email Subject Job Title	“Communications Associate”
Closing Date	Wednesday, July 7th, 2021

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The City of Lynn is an Equal Opportunity Employer
The City of Lynn is an Equal Opportunity Employer. This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.
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Last Update: June 2, 2021 12:11 PM