Qualifications: Ability to interpret information as appropriate, answer routine questions in the most professional manner and communicate in a professional, courteous, clear and concise manner with patients of diverse backgrounds.
Proficiency in computer applications (Microsoft Office).
Ability to correspond and communicate with others clearly and effectively in writing, good problem-solving skills, organized and detail-oriented.
Ability to manage multiple tasks effectively, follow established protocols, and work within systems.
History of good attendance and positive work attitude.
Pleasant telephone manner, good memory and patience.
Ability to be courteous, efficient, effective, and patient under hectic circumstances.
Minimum Requirements: High school diploma or equivalent. Ability to communicate respectfully and effectively with a diverse community using courtesy, tact, and good judgment. Ability to maintain patient confidentiality. Working knowledge of Lynn and the community’s culture. Previous experience in a medical setting (administration, reception) preferred. Customer service experience required. Bilingual/bicultural candidates strongly encouraged to apply. City residency required.
Hours and Term of Service: Flexible, including evenings and weekends. These are non-permanent, part-time positions. Duties will be performed remotely and hours assigned at the discretion of the City.